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Gabi Seraphim

Lynnwood, Washington, United States
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Details

Are you Hispanic, Latina, Latino, Latinx?: No
Gender: Female

Skills

Case Management • Advocacy & Client Support • Triage & Risk Assessment • Trauma-Informed Care • De-escalation • Stakeholder Engagement • Conflict Resolution • Documentation & Compliance • Salesforce & CRM Systems • Data Tracking & Trend Analysis • MS Office • Active Listening

About

Empathetic leader with 14+ years at Amazon.com applying case management principles in high-volume, fast-paced environments. Skilled in triaging complex situational incidents, de-escalating conflict, and coordinating across stakeholders. Passionate about mental health advocacy and providing resources to benefit the local community.