Katherine Clemente

Details

Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experienced with Al tools for data analysis and process automation.
• Skilled in using survey tools for data collection and analysis (online, mobile app, in-person).
• Knowledgeable in educational assessment tools and curriculum implementation.
• Familiar with compliance standards and regulations.
• Capable of using project management software for planning and execution.
• Adept at using customer relationship management (CRM) systems for client management.
Peer Counselor (WAC)
• Provided supportive customer service and client-centered intake.
• Offered goal-oriented advocacy and community outreach.
Delivered evidence-based knowledge and valuable peer supervision and administration.
• Coordinated with community agencies and resources to develop plans that meet client needs.
• Contributed to child development research at Washington University and Miami University, providing high-value reports and data.
I have extensive experience working with Microsoft and Al tools for efficiency and effectiveness. I have collaborated with multiple agencies to identify system errors and create effective forms. I was recognized for updating forms and analyzing biased educational assessment tools, which impacted marginalized communities. My work ensured accurate reporting and high-value curriculum implementation. I have 20 years of experience meeting federally regulated standards and compliance. I also contributed to child development research at Washington University and Miami University, providing high-value reports and data.
1 excel in recruiting, outreach, intake, attendance, and retention by using Al tools. I produce high-value customer service for optimal positive feedback through my surveys, whether online, via mobile app, or in-person. I use this data to generate new leads, run daily operations, and assessments for professional and program development.
Leveraging my person-to-person skills and bridging Al has given me the skills to provide reliable and trusting service. My quarterly goals help in continual program and personal development.
In Fall 2024, I attended local college business and entrepreneur courses to further my ability to innovate during uncertain times. No matter how challenging, I find a resolution, set a goal, take action, and reflect on its impact.

About

1 am a dedicated professional with a rich background in advocacy, caregiving, and clinical training.
My journey has been deeply influenced by my personal recovery and my commitment to returning to my community both productive and valued. I am passionate about inspiring others to become agents of change through my advocacy as a parent, caregiver, and professional.
In my current role as an ABA Therapist (training) with ACES in Bellevue, Washington, I combine my years of educational and professional training to deliver actionable and responsive care to my target audience. I support parents and caregivers with lEP meetings, advocating for ABA services, attending educational conferences, and providing local and private resources for continuity of care.
My experience as a veteran spouse and small business owner of supportive services for veterans and their communities has equipped me with unique insights and skills. I'm able to connect with local veterans and tap into resources that allow me to build trust with participants and stakeholders.
Throughout my career, I have served marginalized communities, focusing on delivering care that meets their specific needs. My role as an Administrative Assistant to the Program Director of Women's Residential and Outpatient Programs for HIV/AIDS and their families allowed me to design, organize, and run programs and services that support the growth and objectives of these programs. I have also been involved in community outreach and have experience in program development, measuring participant attendance for instant evaluation and outcomes for future improvement.
My professional skills include supportive customer service, client-centered intake, goal-oriented advocacy, and community outreach. I am dedicated to providing evidence-based knowledge and valuable peer supervision and administration. My ability to coordinate with community agencies and resources to develop plans that meet client needs has been a cornerstone of my career.
I am committed to continuing my journey as a change agent, using my skills and experiences to inspire and support others in their own journeys.|