Skyy Bootsma

Details

Skills

Relationship Building, Coaching & Support, Empathy & Observation, Advocacy Facilitation, Enrollment Management, Data Management, Documentation Accuracy, Policy Adherence, Resource Navigation, Client Follow-Through, Crisis & After-Hours Management, Judicial Liaison, Medication Administration, Modeling & Empowerment, Data entry, customer service, phone etiquette.

About

Student Life Coordinator-Live In Feb / 2024-Ongoing
Adult and Teen Challenge Twin Falls, ID
• Evaluated the eligibility of potential enrollees and managed all aspects of the enrollment process for the residential
recovery program, adhering to organizational policies.
• Built and maintained positive relationships with enrollees, addressing inquiries related to the program.
• Conducted follow-ups with clients regarding admission status and collaborated to resolve any pre-enrollment issues.
• Worked as part of the enrollment team, reporting monthly enrollment numbers and supporting overall service goals.
• Entered and maintained accurate data in systems to ensure the timely processing of enrollments and statistical data.
• Collaborated with the admissions department to ensure the accuracy and completeness of enrollment documentation.
• Maintained professional and cooperative relationships with the judicial system, including courts, law enforcement
agencies, and attorneys.
• Contributed to the development of organizational policies and procedures