Regional Service Coordinator (Program Specialist 4)
SSG Fox Suicide Prevention Grant Program
Full-Time - Project (Limited Duration)
Eastern Washington
Help us continue to champion our mission of"Saving and Transforming Lives!" WDVA is now hiring an Eastern Washington-based Regional Service Coordinator (Program Specialist 4) to provide crucial case management, grant intake, and community outreach for the SSG Fox Suicide Prevention Grant Program (SSG SPGP).
As the Regional Service Coordinator, you will provide grant services (outreach, intake, and case management) to service members, Veterans, and their Families (SMVF) in Spokane, Lincoln, Ferry, Pend Orielle, and Stevens counties.
This role stands at the forefront of community outreach for the SSG Fox SPGP and serves as the agency liaison to external organizations to articulate complex program issues, anticipate potential conflicts, recommend alternative solutions, and negotiate resolutions.
If you are ready to use your voice, compassion, and suicide prevention expertise to make a difference in the lives of our SMVF community, apply today!
Please Note: This is a project position with an expected end date of May 31st, 2026. Standard business hours for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday in-office at Eastern Washington University in Cheney, Washington. This position requires occasional travel in the Spokane, Lincoln, Ferry, Pend Orielle, and Stevens counties, as well as to WDVA locations throughout the state. A hybrid remote work schedule may be approved at the supervisor's discretion, with the understanding that components of the Program Specialist 4's role require in-person, face-to-face communication.
*This position has been posted within the assigned pay range through Step L. Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.
At the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of “Serving Those Who Served.” As a national leader in our advocacy for more than 500,000 veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness. In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla. These locations provide Medicare and Medicaid nursing home care to Veterans, including, in some instances, their spouses, widows, or Gold Star Families.
Duties
Some of what you'll do:
- Provide case management services to eligible SSG Fox SPGP clients, including:
- Assessing, measuring, and monitoring financial stability, mental health status, well-being and social support;
- Tailoring suicide prevention services to the needs of eligible individuals and their families; and
- Measuring and reporting grant program effectiveness to the grantor.
- Use case management instruments such as:
- Interpersonal Support Evaluation List;
- Generalized Self-Efficacy Scale;
- Short Warwick Edinburgh Mental Health Wellbeing Scale;
- Socioeconomic Status; and
- Patient Health Questionnaire.
- Perform pre- and post assessments and provide coaching and consultation to clients.
- Refer clients to other SMVF programs and services as eligible and appropriate.
- Collect and record client data in agency and VA client management systems.
- Perform SSG Fox Grant intake to determine client eligibility for services under the SSG Fox SPGP, to include:
- Intake interviews;
- No-risk, low-risk, moderate-risk, and high-risk referrals; and
- Data collection and reporting.
- Conduct community outreach throughout Spokane, Lincoln, Ferry, Pend Orielle, and Stevens counties to:
- Build awareness of SMVF issues;
- Promote suicide prevention strategies, services, and resources;
- Encourage enrollment in grant-funded services; and
- Inform and refer SMVF regarding other state, federal, and private health care, benefits, and related support programs.
*Complete Position Description available upon request*
Qualifications
Required:
- Bachelor's degree in psychology, social services, social work, public health, or a related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education, the Council for Higher Education Accreditation (CHEA), or a foreign equivalent. A combination of education and experience may be considered on a year-for-year basis. Experience must be relevant to the position.
AND
- Two (2) years of experience providing services to Veterans and their families in a human services environment related to mental health, traumatic brain injury, and/or similar functional area.
- Training in ASSIST, AMSR, ZERO Suicide, and other suicide prevention models.
Preferred/Desired:
- Master's degree in a counseling-related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education, CHEA, or a foreign equivalent.
- Certification in peer counseling through the Washington State HealthCare Authority.
- Two (2) years of experience in one or more of the following:
- Suicide prevention services.
- Client intake, navigation, and case management.
- SMVF services, included demonstrated journey-level knowledge of SMVF issues and needs.
- Program outreach.
- Grant program service delivery.
Special Requirements:
- Must be able to pass a DSHS BCCU Background Check prior to beginning services and every two (2) years in accordance with WDVA Policy 615.000 Background Checks. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Must be proficient in the English language and be able to read, write and speak English.
- Must maintain regular and reliable attendance and be willing to work as needed.
- Must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual, in-service, and other required training.
- Must become familiar and comply with all DVA policies and procedures and Collective Bargaining Agreements as applicable.
- In an emergency situation, employees may be asked to stay for an extended period of time and perform duties appropriate to the situation.
- Must sign the confidentiality statement for all employees.
- Positions requiring travel must have a valid unrestricted driver's license and must be insured if driving a privately owned vehicle on state business.
- Must have a valid driver's license.
- Candidates who are offered a job with WDVA must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.
Supplemental Information
Check out this awesome video here to see what it is like to work for the WDVA!
Application Process:
Top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.
Please include the following documents with your application:
1. A letter of interest describing specific qualifications.
2. A current resume detailing applicable experience and education. Finalists will be asked to provide a list of at least three professional references with current telephone numbers.
Other Information:
- This position is non-represented.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information, please contact us at recruiters@dva.wa.gov.
Diversity, Equity, and Inclusion Employer
Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or Veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions regarding this announcement, program, or the agency, please contact us at recruiters@dva.wa.gov.